We usually deliver items that are immediately available within 1-3 working days.

Free shipping inside of Germany.

We ship worldwide. Please note our shipping information, which you can find under Shipping Costs.

You have the option of picking up your online order from us on site (Gewerbestr. 4, 86860 Jengen). You will receive a notification as soon as your goods are ready for collection. The processing time is usually 1 working day.

There is no minimum order value.

We ship your order with DHL.

You have the option of returning the goods to us within 14 days without giving any reason. The cancellation period is 14 days from receipt of the order. The costs for the return shipment are borne by the buyer.

Please send a picture of the defect to Shop@chillouts.de

You can pay for your online order by credit card (Mastercard, Visa, American Express), Apple Pay, Paypal, Klarna, Google Pay or Shop Pay.

Domestic: free shipping

Zone 1 (EU): 14.50 €, free shipping for orders over 200 €

Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

Zone 1 (non-EU): 18.60 €, free shipping for orders over 200 €

Liechtenstein, Switzerland

Zone 2: 14.60 €, free shipping for orders over 200 €

Andorra, Italy, San Marino, Sweden (+ 4.30€ doorstep surcharge), Slovakia, Slovenia, Spain, Hungary, Vatican City

Zone 2 (non-EU): 18,55€

United Kingdom

Zone 3 (EU): 14.95 €, free shipping for orders over 200 €

Bulgaria, Estonia, Finland (+4.30€ doorstep surcharge), Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Zone 3 (non-EU): 19.20 €, free shipping for orders over 200 €

Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia,
Moldova, Montenegro, Norway, Serbia, Ukraine, Belarus

Zone 4: €30.55, free shipping for orders over €200

Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey

Zone 5: €35.80, free shipping for orders over €200

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan,
Brunei Darussalam, China, India, Indonesia, Iraq, Iran, Japan, Yemen,
Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait,
Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea,
Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia,
Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand,
Turkmenistan, USA, Uzbekistan, UAE, Vietnam