Returns processing:

1. Please fill out the cancellation form and enclose it with the package.
You can find the cancellation form here

2. Send the cancellation form together with the goods to the following address:

Chillouts GmbH
Gewerbestraße 4
86860 Jengen

3. As soon as the goods have arrived, they will be checked by our returns management.

4. After the check, the amount will be transferred back to your chosen payment method.